Ordering repeat prescriptions
To order a repeat prescription:
- Use your NHS account (through the NHS website or in the NHS App).
- Use our GP system: Patient Access.
Your NHS account shows you all your repeat medicines and dosage, and you can choose the ones you need.
If you do not have access to the internet, please call into the surgery to complete a prescription request form.
Items not on repeat prescription
Any items prescribed that are not on repeat, please complete an ‘admin query form’ and select the ‘repeat prescription’
Collecting your prescription
You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- On the app or website where you order repeat prescriptions
- At the surgery
- At any pharmacy that accepts repeat prescriptions.
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions. Go to Medicines A to Z (nhs.uk)
You can check if your prescription request has been approved without needing to contact the surgery by visiting the Prescriptions section in the NHS App.
If you need to speak to someone at the surgery about your prescription, please phone us after 10am when we are open so we can look into this for you.
Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
Prescription charges
Find out more about prescription charges (nhs.uk).
If you pay for NHS prescribed HRT medicine 3 or more times in 12 months, find out more about the HRT pre-payment certificate which can save you money.
What to do with old medicines
Take it to the pharmacy you got it from. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- Coughs
- Colds
- Sore throats
- Tummy trouble
- Aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment. Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.